HOTEL POLICIES

Reservation & Booking Terms and Conditions

  • Bookings must be paid in full upon check-in
  • One room night’s security deposit required upon check-in

 

Hotel Policies

  • Check-in time: after 2:00pm; check-out time: 12:00 noon
  • Late check-out charges (subject to room availability)
    • up to 4:00pm @ 1/2 day room charge
    • after 4:00pm @ 1 day room charge
  • Strictly NON-SMOKING rooms (FINE : RM250 per room per night)
  • Please return room key card upon check-out. Loss or non-return of key card will be charged at RM20 per key card
  • All major credit cards accepted
  • No extra bed
  • No children allowed, except at the Betty Johnson room and the St Nicholas apartment, 12 years and above only, and up to the discretion of the manager
  • No room service

 

Cancellation Policy

  • A cancellation notification via email must be received
  • For cancellations made 15 days or more prior to check in date, the amount that has been paid will be refunded less 10% of the total booking amount, being administrative fee
  • For cancellations made within 14 days to check in date, the amount that has been paid will be refunded less 30% of the total booking amount, being cancellation fee
  • Within 7 days to check in date, strictly no refund
  • Strictly no refund for early departure, for whatever reasons
  • Strictly no cancellation, no refund, no booking date change for Special Deals/promotions

 


See Also

The Marian Boutique Lodging House

Our Address

The Marian Boutique Lodging House
25 & 27 Wayang Street,
93000 Kuching, Sarawak, Malaysia

Tel    :   +6082 252 777
Fax    :   +6082 254 777
Email    :   admin@themarian.com.my

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The Marian is managed by Trio Tower Sdn. Bhd. (899052-A)